Meet Our Team

With over 20 years working in both leadership and client service, Kristi is excited to be able to interweave her two passions; organizational administration and her servant’s heart for pets.

Erika joined the NEST team in May 2025, bringing with her years of grooming experience. She endeavors to give each pet a comfortable experience in the spa and loves seeing the joy of pets and their parents when they are clean, styled and happy!

With over thirteen years of professional dog training and program development across multiple states, Rachel brings a wealth of expertise to NEST Pet Retreat.

Naveah has had a passion for animals since she was a little girl. She is so excited to be a part of NEST and to know every pet that comes in the door.

Maddie has always loved animals since she was a child and practically has a zoo of her own at home. Since joining the NEST team, her love for all animals has only grown!

This little lady is a delicate flower. Previously spending her life believing she was a parrot and sitting only on shoulders, Periwinkle has progressed up the career ladder to staring at the sink faucet and willing it to turn on for fresh flowing water.

Phineas is a great emotional support for the team at Heritage Oaks Animal Hospital. In exchange for a fair share of daily cuddles, he supplies atomic purrs and interrupts everyone’s computer entry as a solid, opaque monitor block, forcing work breaks.

Jacob is a recent Texas Tech graduate with a Bachelors in Conservation Science. He has known he has wanted to work with animals for some time and felt NEST was an opportunity to begin his career path. He has grown up with dogs and loves ALL animals.

Phoenix is a dedicated member of the NEST team who brings hands-on experience working with animals. Alongside her role as a NESTsitter, Phoenix also works at a no-kill, non-profit animal shelter, spending an abundance of time with cats.

Destiny joined the NEST family in 2025 as a NESTsitter. She has a strong passion for animals and a commitment to providing them with the love and care they deserve. She is thrilled to get to know each pet and develop a special relationship with them.

Bio Coming Soon!

Kate joined our health care team in 2004 as a Client Care Specialist and shifted to management in 2008. She left for a family move in 2015 and has since returned to our team in 2024. Kate has a degree in Nutrition from UIW and is a swim instructor and personal trainer.