Northern Oaks Support Team

Jackson

Client Care Specialist

Jackson is originally from Chicago and recently moved to San Antonio in July of 2025. He joined our team in August 2025. He is huge fan of the Chicago Bears and play instruments in his free time. Jackson loves animals and has a cat named Grace and several family dogs.

Victoria

Client Care Specialist

Victoria has been working in roles within the veterinary industry for many years. She joined our team in May 2025 to bring her expertise and experience to client care. She has two female Siberian huskies and has a secret desire for a few other dog types.

Elizabeth

Client Care Specialist

Elizabeth has been working in the veterinary field for 25+ years. She joined the Northern Oaks team in October 2024. She loves people and animals, so she has the perfect career as a CCS greeting clients and their special family members every day.

Lucy

Patient Care Assistant, CVA 1

Lucy joined the Northern Oaks team in the fall of 2023 as an intern and kennel assistant. During the spring of 2024 she passed the initial portion of her Certified Veterinary Assistant course and continues to complete the remaining coursework.

Jessica

Lead Technician

Jessica joined our health care team in 1997 while in high school. She has been the lead technician of Northern Oaks since 2007. Jessica is a Licensed Veterinary Technician, having earned her degree through an AAHA accredited school in 2012.

Joeann

Lead Technician

Joeann joined the Northern Oaks team in 2012 as a kennel tech during her Senior year in high school. She was promoted to assistant shortly thereafter and has since been promoted to technician in 2017.

Major

Veterinary Assistant

Major earned his Animal Science degree from Texas A&M (WHOOP!) in 2025 and has been working in the small animal field for several years. He joined the Northern Oaks team in August 2025.

Rae

Veterinary Assistant

Rae joined the Northern Oaks team in September of 2024, having worked for a year prior at NEST Pet Retreat. He has always had a deep passion for caring for animals.

Alyssa

Veterinary Assistant

Alyssa started with the company as a kennel tech in 2019 and was rapidly promoted to veterinary assistant. She is deeply dedicated to animal care and welfare, treating every [patient as if they were a part of her own family.

Amy

Client Care Specialist

Amy has worked in the Veterinary field for over 19 years. She joined the Northern Oaks team in 2014 as an Assistant and has since become a Client Care Specialist. She has two dogs, two birds and a horse. She enjoys watching horror movies and spending time with her fur and feather babies.

Cranberry

Feline Freeloader

Cranberry joined the Northern Oaks Staff in November of 2017 as a pregnant stray. It was soon discovered that Cranberry was not pregnant, but simply suffered from parasite overload. She has lived in the hospital since that time as a foster kitty until she can enter her new home with Dr.