Northern Oaks Support Team

Whitney

Client Care Specialist

Whitney has worked in the veterinary field since 2018. She completed her Veterinary Technology degree in 2020 at MCC in Waco and has worked as a Veterinary Technician and Client Care Specialist since that time. After departing her hometown of Ft.

Monica

Veterinary Assistant

Monica is a Certified Veterinary Assistant (CVA) and a graduate of New Mexico State University with a Bachelors Degree in Animal Science.

Myriam

Client Care Specialist

With five years of client care experience, Myriam began working at Northern Oaks Bird Animal Hospital in 2024. Her passions are clear communication and problem-solving to consistently deliver positive interactions for clients and their treasured pets.

Lucy

Patient Care Assistant, CVA 1

Lucy joined the Northern Oaks team in the fall of 2023 as an intern and kennel assistant. During the spring of 2024 she passed the initial portion of her Certified Veterinary Assistant course and continues to complete the remaining coursework.

Jessica

Lead Technician

Jessica joined our health care team in 1997 while in high school. She has been the lead technician of Northern Oaks since 2007. Jessica is a Licensed Veterinary Technician, having earned her degree through an AAHA accredited school in 2012.

Joeann

Lead Technician

Joeann joined the Northern Oaks team in 2012 as a kennel tech during her Senior year in high school. She was promoted to assistant shortly thereafter and has since been promoted to technician in 2017.

Alyssa

Veterinary Assistant

Alyssa started with the company as a kennel tech in 2019 and was rapidly promoted to veterinary assistant. She is deeply dedicated to animal care and welfare, treating every [patient as if they were a part of her own family.

Cassidy

Veterinary Assistant

Cassidy joined the Northern Oaks team in 2019 and has been fulfilling her lifelong dream of working with animals every day. She enjoys helping them, both in and out of the hospital, and hopes to do so for as long as she is able.

Leilani

Veterinary Assistant

Leilani has been with the team since 2021 and has enjoyed every moment of it. After entering the team with no veterinary experience, she has worked her way from veterinary assistant to technician, learning as she progresses.

Laura

Lead Client Care Specialist

Laura is the friendly voice you hear when you call. Soon after joining Northern Oaks, her contagious and friendly attitude shone brightly and she was promoted to Lead Client Care Specialist. Her love for animals of all types is what brought Laura to us.

Amy

Client Care Specialist

Amy has worked in the Veterinary field for over 19 years. She joined the Northern Oaks team in 2014 as an Assistant and has since become a Client Care Specialist. She has two dogs, two birds and a horse. She enjoys watching horror movies and spending time with her fur and feather babies.

Hannah

Client Care Specialist

Hannah joined Northern Oaks in 2022 to provide exceptional client service to our wonderful pet owners. She was raised in Stuttgart, Germany and moved to Texas in 2014.